![]() ![]() But in most cases, they don't do it well at all, for some reason. The Book Definition: A discussion between two or more people where (1) stakes are high, (2) opinions vary, and (3) emotions run strong. People often try to manage this situation to the best of their ability. ![]() This material also introduces you to some of the topics we will be covering in this course and to the orientation of this course more generally – one that challenges you to think about and push past the discomfort we associate with death and dying, to participate in the process of bringing conversations about death back into life, and to embrace death positivity more generally. A decisive conversation is a discussion between two or more people where (1) the meaning is important, (2) the opinions differ, and (3) the emotions are strongly expressed. Visit the website at to view resources, watch video clips and register for an informative newsletter. What about the last time you talked about death, what did you talk about and with whom? When was the last time you talked to people in your life about issues related to death and dying, including what both you and they want at the end of life? The purpose of this chapter’s assigned material (chapter content, including embedded links and videos, assigned readings and viewings, and the chapter assignment) is to get you to think about death and dying on a more personal level, to understand the importance of talking about death, and to begin these crucial conversations with those you love. This book chapter covers the importance of listening when others are feeling defensive or lost in the conversation. Purchase and study the two books, Crucial Conversations and Crucial Accountability (on sale in the NAHC bookstore or online) 2. The subtitle is a fair summary of the ideas in the chapter: how to turn crucial conversations into action and results. When was the last time you thought about death? Perhaps it was tied to something in the daily news coverage or in a popular crime drama you were reading or watching. This week we tackle Chapter 9 of Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Patterson, Grenny, McMillan, Switzler.
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